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Orders are processed within 1–2 business days, excluding weekends and holidays. Most U.S. orders arrive within 3–7 business days after shipment. Tracking information is emailed once the order ships. Delivery times may vary depending on carrier volume and destination.

We offer a 30-day return policy for unused items in their original condition and packaging. To request a return, customers must contact our support team within 30 days of delivery. Once the returned item is received and inspected, eligible refunds are issued to the original payment method. Shipping costs are non-refundable unless the item arrived damaged or incorrect.

By placing an order, customers agree that they are purchasing physical goods from Iron Oak Supply Co. Product availability, pricing, and shipping times may change without notice. Customers are responsible for providing accurate billing, shipping, and contact information at checkout.

We collect customer information only as needed to process orders, provide customer support, prevent fraud, and communicate order updates. We do not sell customer personal information. Payment details are processed securely by our payment provider.